Privacy Policy
Peso999 Platform

Peso999 ("Peso999," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the Peso999 platform ("Platform"). This Privacy Policy describes how Peso999 collects, uses, stores, shares, and protects personal data in connection with your use of the Platform, including the Peso999 website at peso999.com and any associated mobile applications or services.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. Peso999 acts as the personal information controller with respect to the personal data it collects from users of the Platform.

By accessing or using the Peso999 Platform, creating an account, or submitting any personal information to us, you confirm that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform immediately.

Peso999 collects only the personal data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we collect include:

Peso999 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by applicable law or regulation (for example, problem gambling self-declaration for responsible gaming purposes).

Peso999 collects personal data through the following means:

• Direct Submission: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions, you provide personal data directly to Peso999.
• Automated Technologies: When you access the Peso999 Platform, we automatically collect technical and usage data through cookies, web beacons, log files, and similar tracking technologies. See Section 8 for more details on cookies.
• Payment Processors: When you make a financial transaction, our payment partners (such as GCash, PayMaya, BPI, BDO, and Metrobank) may share transaction confirmation data with Peso999 to facilitate processing.
• Identity Verification Providers: During KYC verification, Peso999 may use third-party identity verification services that process your government-issued ID and biometric data on our behalf.
• Regulatory Authorities: In certain circumstances, Peso999 may receive data from regulatory or law enforcement authorities as part of its compliance obligations.

Peso999 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and manage your Peso999 account, including verifying your identity and age (21+ requirement) during registration and KYC.
• Transaction Processing: To process deposits, withdrawals, and bonus credits to and from your Peso999 account via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations under Republic Act No. 9160, gaming regulations, and tax reporting requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, collusion, and other prohibited conduct on the Peso999 Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, and administer deposit and loss limits set by players.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance related to your Peso999 account.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the Peso999 Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about Peso999 — only where you have provided consent or where permitted by applicable law. You may opt out at any time.

Peso999 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

Peso999 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and Peso999 — specifically, to operate your account, process transactions, and deliver the services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, gaming regulations, and tax obligations.
• Legitimate Interests: Processing is necessary for Peso999's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and certain non-essential data processing activities, Peso999 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Peso999 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, solely for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory obligations.
• IT and Platform Service Providers: Cloud hosting, data storage, cybersecurity, and analytics providers who process data on behalf of Peso999 under strict data processing agreements.
• Regulatory and Law Enforcement Authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities where disclosure is required by law, court order, or regulatory directive.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom Peso999 shares personal data are required to maintain the confidentiality and security of that data and to use it only for the specific purposes for which it was shared. Peso999 does not transfer personal data outside the Philippines except where required by law or where adequate data protection safeguards are in place.

Peso999 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with Peso999, plus a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required under Philippine AML regulations.
• KYC and Identity Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Consent Records: Retained until you withdraw consent, plus a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, Peso999 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

The Peso999 Platform uses cookies and similar tracking technologies to enhance your user experience, maintain session security, and collect analytics data. The types of cookies used by Peso999 include:

• Essential Cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting Platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with the Peso999 Platform, helping us identify areas for improvement.
• Preference Cookies: Used to remember your settings and preferences, such as language selection and display options, to personalize your experience.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats on the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Peso999 Platform. Peso999 does not use third-party advertising cookies or cross-site tracking technologies for the purpose of serving targeted advertisements on external websites.

Peso999 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the Peso999 Platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform infrastructure.
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorized access.
• Continuous monitoring of the Platform for suspicious activity and potential security incidents.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Peso999 will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by Peso999:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed — as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data Peso999 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by Peso999.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to Peso999's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the Peso999 Data Protection Officer using the contact details in Section 13. Peso999 will respond to all data subject requests within fifteen (15) business days of receipt. We may request proof of identity before processing your request.

The Peso999 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. Peso999 does not knowingly collect personal data from individuals under the age of 21.

If Peso999 becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all associated data will be deleted, and any deposits will be returned where technically and legally feasible. If you believe that a minor has registered on the Peso999 Platform, please contact our support team immediately.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent access to gambling platforms. Peso999 supports responsible gaming and the protection of minors from gambling-related harm.

Peso999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, Peso999 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed of how Peso999 is protecting your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

If you have any concerns about changes to this Privacy Policy, you may contact our Data Protection Officer using the details provided in Section 13, or you may choose to close your account by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by Peso999, please contact our Data Protection Officer (DPO) or customer support team:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.

For responsible gaming concerns, including self-exclusion requests and deposit limit adjustments, please visit our Responsible Gaming page or contact our support team directly.